No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
We pride ourselves on fast processing and shipping, and orders are typically processed within 30 minutes of being received. There is therefore a very small window in which to conduct any changes or process a cancellation.
Please have your order number available and call our customer service line at 1 (877) 503-2002 (available 9AM-6PM EST) to apply any changes to your order.
Please note that if your order has been processed for shipping, we are unable to change or cancel the order. Please wait for the delivery of your order before contacting us for a refund or exchange.
A confirmation email will be sent to you when receiving your order. After your order has been processed for shipping, we will notify you via email and include a tracking number.
If you do not receive a confirmation email after you have placed an order, please contact us at support@oxandbull.com and a customer service agent will respond.
Orders typically ship the same business day (or the following business day if the order is placed after 3 PM EST). Engraved orders typically require 1-3 business days to process before shipping.
Special order items require additional time to process -- usually anywhere from 2-6 weeks (as noted on the item).
Please note that all transit times are M-F only. Orders are shipped from our Sioux Falls, SD warehouse and are typically delivered to locations in the contiguous USA in 5-10 business days.
We also offer expedited options via FedEx – 3-Day Select ($10), 2-Day Air ($12), and Overnight (Price Varies).
International orders are typically received in 1-7 business days via FedEx International Priority Shipping. Visit our Shipping Information page for more information.
Unfortunately, transit time for standard delivery options cannot be guaranteed.
Domestic orders have 4 shipping methods available:
- FREE on all orders over $100 (5-10 business days; time in transit not guaranteed)
- Standard $5 (5-10 business days; time in transit not guaranteed)
- FedEx Express Saver $8 (3 business days guaranteed)
- FedEx 2-Day $12 (2 business days guaranteed)
- FedEx Standard Overnight Pricing Varies (1 business day guaranteed)
International (Price and transit time will vary, depending on the delivery location)
International shipping is calculated at checkout based on your exact delivery address. Duties and taxes will be estimated and collected during checkout. International delivery cannot be guaranteed within a time frame due to customs and import delays.
All transit times are M-F, with Saturday delivery available in select locations at an additional cost.
Yes! Please visit our Shipping Information page for all the details.
Check out the new arrivals section for our most recent additions.
You can also sign up for our email list at the bottom of our site to receive up-to-date information on new products, sales, and specials. You’ll even get 10% off with your first order!
Modern problems require modern solutions. To keep your formal wardrobe fresh and modern the products on our site are updated frequently. Unfortunately, a catalog would be obsolete by the time it made it to the printing stage, which is why we no longer produce them.
If you need help or would like product suggestions, feel free to Chat Live with one of our friendly agents or email us at support@oxandbull.com
If you are interested in establishing a wholesale account, feel free to Chat Live with one of our friendly agents or email us at support@oxandbull.com
We do have a storefront! Customers are always welcome to visit us at our Sioux Falls, SD retail location Monday to Friday (closed weekends).
We are located at:
5000 S Mac Arthur Lane
Suite 110
Sioux Falls, SD. 57108
Our customers are always welcome to pick up their orders at our Sioux Falls, SD location if they live in the area.
Once you place your order, please call us at 1 (877) 503-2002 promptly so we can ensure your order is held for pickup. We process orders quickly and don't want yours to get shipped accidentally!
We are located at:
5000 S Mac Arthur Lane
Suite 110
Sioux Falls, SD. 57108
We love creative engraving! Simply give us a call at 1 (877) 503-2002 to speak with one of our friendly customer service agents who can assist you in placing the order over the phone.
Please note that all engraving orders will be done exactly as entered and monogram initials will not be rearranged.
Please be sure to review your order confirmation email to ensure that all information was entered accurately. An additional fee may apply for changes made after your order is placed.
All of our photo engravable styles have an upload option on the product page. If for whatever reason you have issues with the upload option, you can send an email to support@oxandbull.com with your order number in the subject line along with the image, you wish to use attached.
PHOTO REQUIREMENTS
- We require a high-definition photo of at least 2000 x 2000px.
- JPG, JPEG, PNG, BMP, TIF, and PSD file formats accepted
- DO NOT resize image before uploading or emailing image file
- Scans of old photos must be done using a high-quality scanner
- FREE Minor photo adjustments and background removal upon request
See Photo Engraving Tips for more information.
Absolutely! Please visit our custom products page for more information about custom designs, or to speak to a live representative contact our Custom Department at (214) 780-0333 (M-F 9AM-6PM EST).
Orders placed by 3 PM EST with engraving are typically engraved and shipped within 1-3 business days, and sometimes even the same day. We pride ourselves on speedy service!
Even though our main demographic is men, many if not all of our accessories are considered unisex.
You can view our return policy here.
We are not affiliated with coupon sites, so if you located a discount code anywhere other than on our site or through our email list, it may be a coupon code that is not correct or that is no longer valid.
There are some promo codes with restrictions. Sale items are excluded from most discounts (unless noted) and some codes require a minimum amount in your cart to redeem. Our customer service team is happy to check on further issues. Please email us at support@oxandbull.com and reference the promo code and items in your cart so we can determine the issue.
Additional info can be found here
Absolutely! Please give us a call at 1-877-503-2002 (M-F 9AM-6PM EST) and one of our friendly customer service agents will be there to assist you.
Yes! Please call us at 214-780-0333 for wholesale information or visit our wholesale website at www.cufflinksinc.com.
Most items have a 1-year manufacturer’s warranty, but this does vary by brand. Please contact support@oxandbull.com if you would like more information.
Most of the cufflinks we carry measure between ½” x ½” and 1” x 1”. There is no standard size for cufflinks as each pair is designed to be wholly unique. The dimensions of each product are noted under the product description on the individual item page.
All our metal products are constructed of .925 sterling silver, palladium, stainless steel, titanium, or a plated base metal. We also offer items in 14k and 18k gold.
Sterling Silver is a soft metal, and ideal for engraving. Sterling silver items will require polishing over time. Oxidization discoloration occurs when silver is exposed to oxygen and the best way to avoid it is by storing your cufflinks in a jewelry storage case, or with routine maintenance using a soft polishing cloth. Wearing your cufflinks regularly will also help keep them from tarnishing as the fabric on your French Cuff shirt will keep them polished.
Palladium is a metallic alternative to platinum. It has been used interchangeably with platinum in precious metal jewelry since the 1930s. A strong and durable rare metal, palladium’s brilliance makes it ideal for plating cufflinks.
Stainless steel is a very strong metal that does not corrode or rust. Its strength and resistance to damage is ideal for cufflinks and makes it an ideal material for engraving.
Titanium is the strongest metal we use. Resistant to corrosion, this silver-colored metal is hard-wearing and incredibly durable.
Plated items are constructed of a base combination of metals, and then plated with polished silver or rhodium. The exact composition of the core in base metal can vary.
Unfortunately, tarnishing is a natural reaction that occurs when silver is exposed to oxygen. The best way to avoid tarnishing is to store your cufflinks in a storage box in a cool, dry place. We recommend using only a soft polishing cloth to polish your silver.
Visit our Care Instructions page for more information.
We offer several different cufflinks backings, and here are our most common fixtures:
Bullet and Torpedo Backings are our most common backings. Easy to use, bullet and torpedo back closures utilize a simple swivel mechanism. Simply flip the backing vertically 90 degrees into the post and slip through your cuff. Once through the cuff, flip the backing back another 90 degrees to secure it in place.
Whale Back Closures will flip flat against the straight post for easy insertion into your cuff. Flip the tail back to secure the cufflink.
Fixed Backings typically feature a curved post and are constructed as one solid structure as the backing does not move. Since no parts move it can be a little more difficult to insert into the cuff, but it allows us to add unique designs and brand logos to the backing. The best way to affix these to your cuff is to maneuver the backing through the first part of the cuff, and then through the second part of the cuff. Once inserted, adjust the cufflink as necessary to ensure it is comfortable and secure. Sometimes fixed backings are reversible, leaving you multiple options for how to wear your pair.
Chains are the classic cufflinks backing. A small chain joins the two faces of the cufflinks, giving the wearer multiple options on which face to display. This style can require a little more effort to put on (similar to the fixed backings) but they provide more comfort for those who prefer a looser cuff.
Yes, we have a few select sets that come with 5 studs. However, all our stud sets are able to be purchased in sets of 5.
Please reach out to our customer service department (M-F 9AM-6PM EST) at 1- 877-503-2002 to order.
If your confirmation email notes an item is backordered, it means we are currently out of stock on that particular item. One of our customer service agents will reach out to you (typically by the next business day) and will provide more information regarding the backorder.
You may see a "Credit Card Authorization" hold for the full amount in your bank account. Please note that you will only be charged for the items that are actually shipped.
We love weddings! If you’re searching for special gifts for your groomsmen, we want to help you find the best price possible.
Please check out our Wedding page or email support@oxandbull.com for your special discount code!
One of the greatest gifts you can buy those your wedding party is a set of groomsmen cuff links. However, if you're not sure of which set to get a nice E-Gift Cards from oxandbull.com is a great alternative.
TERMS AND CONDITIONS:
- The oxandbull.com E-Gift Card can only be used online at oxandbull.com.
- E-Gift Cards will not be replaced or refunded if lost or stolen. CuffLinks.com and its affiliates are not responsible for lost E-Gift Cards.
- E-Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law.
- Coupons and other discounts may not be used to purchase E-Gift Cards.
- E-Gift Cards cannot be used to purchase other E-Gift Cards.
Purchase amounts that exceed the value of the tendered E-Gift Card will require a credit card for the balance due.
HOW TO OBTAIN YOUR BALANCE
To obtain your balance on an E-Gift Card, please login into your account on oxandbull.com. Please note that in most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time.
EXPIRATION / SERVICE FEES
Purchased oxandbull.com E-Gift Cards do not expire or charge service fees.
COMPLIANCE WITH LAW
By purchasing E-Gift Cards, you are certifying and representing to Ox and Bull Trading Co. and its affiliates that the activities in connection with which the E-Gift Cards will be used and comply with these Terms and Conditions and all applicable laws, rules and regulations, including the Terms and Conditions that govern the oxandbull.com web site. In addition, you agree to defend and indemnify oxandbull.com and its affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of the E-Gift Cards or violation of any of these Terms and Conditions.
ACCEPTANCE OF THESE TERMS AND CONDITIONS
Your purchase or use of a Gift Card or e-Gift Card constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.
Effective Date: March 27, 2023
Most likely, yes. Since the US Supreme Court decision in South Dakota vs. Wayfair, States are allowed to charge Sales Tax on online sales being shipped to that state. Many states have since enacted laws to collect that sales tax. We are lawfully following all regulations around sales tax and have begun to collect and remit sales tax whenever required by state law.